Hours: Monday - Friday: 9:00 - 12:00 & 1:00 - 5:00
contactus@hanyzakimd.com(626) 564-9758

Privacy Policy

Effective Date: Aug 2025

At Hany Zaki, MD, we value and respect the privacy of our patients. This Privacy Policy explains how we collect, use, and protect your information when you provide us with your mobile number or other personal information.

Information We Collect

  • Your name, contact details, and mobile phone number provided during clinic registration, secure web forms, or when you text a keyword to join.
  • Appointment, scheduling, and healthcare-related information needed to provide patient care.

How We Use Your Information

  • To send appointment reminders, scheduling links, lab result notifications, and wellness updates.
  • To improve patient care and reduce missed appointments.

Information We Do Not Share

We do not share, sell, or disclose your mobile information or personal data with third parties or affiliates for marketing or promotional purposes.

Messaging & Consent

  • By providing your mobile number, you consent to receive healthcare-related text messages from our practice.
  • Message frequency may vary based on your care needs.
  • Standard message and data rates may apply.

Opt-Out & Support

  • You may opt out at any time by replying STOP to our messages.
  • For assistance, reply HELP or contact us directly.

Contact Us

If you have any questions about this Privacy Policy or your information, please contact us at:

Hany Zaki, MD
150 N Hill Ave, Pasadena, CA 91106, United States
(626) 564-9758
contactus@hanyzakimd.com

HIPAA Notice of privacy practices

HIPAA Notice of Privacy Practices 

Effective Date: January 1, 2025 

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. 
 
We are committed to protecting your health information. This Notice explains how we may use and share your Protected Health Information (PHI), and your rights regarding your PHI under federal law. “Protected Health Information” includes information that identifies you and relates to your past, present, or future health condition, treatment, or payment for health services. 

How We May Use and Disclose Your Information 

- Treatment: We may use and share your PHI with providers involved in your care. For example, your doctor may share information with a specialist or a home health agency. 
- Payment: We may use and share your PHI to obtain payment from your health plan or other payers. For example, we may provide information to approve a hospital stay or a procedure. 
- Health Care Operations: We may use and share your PHI to support the daily business activities of our practice, such as quality review, staff training, licensing, and accreditation. 
 
We may also use your PHI for: 
- Appointment reminders and scheduling communications 
- Patient check-in sheets and calling your name in the waiting room 

Other Uses and Disclosures Permitted or Required by Law 

We may share your PHI without your authorization in situations such as: 
- As required by law 
- Public health activities (e.g., disease reporting, FDA oversight) 
- Reporting abuse, neglect, or domestic violence 
- Health oversight and audits 
- Legal proceedings and law enforcement requests 
- Coroners, medical examiners, and funeral directors 
- Organ and tissue donation 
- Research (when approved by law or with your authorization) 
- Workers’ compensation claims 
- Military, national security, or correctional institution purposes 
- To the U.S. Department of Health and Human Services for compliance review 
 
Other uses and disclosures will only occur with your written authorization, which you may revoke in writing at any time. 

Your Rights 

- Inspect and Copy: You may review and obtain a copy of your PHI, with limited exceptions (such as psychotherapy notes). 
- Request Restrictions: You may ask us to restrict how we use or share your PHI. We are not required to agree, but if we do, we will honor your request. 
- Confidential Communications: You may request that we communicate with you in a specific way (e.g., by mail or at a different address). 
- Amend Your Records: You may request corrections to your PHI. If denied, you may submit a statement of disagreement. 
- Accounting of Disclosures: You may request a list of certain disclosures of your PHI made by us. 
- Paper Copy: You may request a paper copy of this Notice at any time, even if you agreed to receive it electronically. 
 
We reserve the right to change this Notice. If changes occur, we will provide you with an updated Notice. 

Complaints 

If you believe your privacy rights have been violated, you may file a complaint with: 
 
- Our Privacy Officer (contact information below) 
- The Secretary of the U.S. Department of Health and Human Services 
 
We will not retaliate against you for filing a complaint. 

Contact Information: 

Hany K. Zaki, M.D. Inc 
HIPAA Compliance Officer 
Phone: (626) 564-9758